Privacy Policy

1. Who we are

CoachPilot is operated by Kem Dogansoy, trading as CoachPilot, trading as CoachPilot. We are the data controller for the personal information collected through this website.

If you have any questions about this policy or how we handle your data, contact us at info@coachpilot.co.uk.

2. What data we collect

When you sign up through our website, we collect:

• Your first name
• Your email address
• The date and time you signed up

We do not collect payment information, sensitive personal data, or any information beyond what is listed above through our sign-up form.

3. Why we collect it and our legal basis

We collect your name and email address to send you the free guide you requested and to follow up with relevant information about CoachPilot's services. Our legal basis for processing this data is legitimate interest and, where required, your consent given at the point of sign-up.

We will only send you content directly related to what you signed up for. We do not send unrelated third-party promotions.

4. How we use your data

• To deliver the free guide you requested
• To send a series of follow-up emails over 7 days related to CoachPilot's services
• To occasionally send relevant updates, offers, or resources from CoachPilot

You can unsubscribe at any time using the link at the bottom of any email we send.

5. Who we share your data with

We use the following third-party services to operate our site and deliver emails. Each acts as a data processor on our behalf:

• Netlify — hosts this website and stores form submissions. Privacy policy at netlify.com/privacy
• systeme.io — our email marketing platform, used to send the guide and nurture emails. Privacy policy at systeme.io/privacy

We do not sell, rent, or share your personal data with any other third parties.

6. How long we keep your data

We keep your data for as long as you remain subscribed to our emails. If you unsubscribe, we will remove you from our active marketing lists. You can also request full deletion of your data at any time (see Your Rights below).

7. Your rights under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — ask us to delete your data
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to us processing your data for marketing purposes
• Right to data portability — request your data in a portable format

To exercise any of these rights, email us at info@coachpilot.co.uk. We will respond within 30 days.

8. Cookies

This website does not use tracking cookies or analytics. We do not use Google Analytics or any other third-party tracking tools. The only data stored is what you voluntarily submit through our sign-up form.

9. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

10. Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.